Job Title: Medical Scribe and Provider Liaison

Location: Medical Park (Grant & Rosemont), Tucson, AZ (On-site, Internal Medicine Membership Practice)

Employment Type: Full-Time, Monday-Friday, 9:00 AM–5:30 PM

About Us

At Personalized Healthcare of Arizona, we are dedicated to providing personalized health solutions tailored to the unique needs of our patients. Our practice is built on a foundation of compassion, innovation, and a commitment to holistic, patient-centered care. As a membership-based practice, we prioritize meaningful relationships and comprehensive care over volume-driven models. 

Position Summary

We are seeking a Medical Scribe and Provider Liaison to support both clinical documentation and administrative coordination for our providers. This position involves close, daily collaboration with the provider team and requires a proactive, adaptable professional who excels in critical thinking, communication, and technology-based problem solving.

Duties & Responsibilities

• Document patient encounters in real time, including medical history, physical exams, assessments, treatment plans, and physician instructions.
• Assist with electronic health record (EHR) management, ensuring data accuracy, organization, and compliance.
• Coordinate provider communications, follow-ups, and daily task prioritization through email, phone, and digital tools.
• Anticipate needs and streamline daily operations, helping to optimize provider schedules and workflow.
• Perform administrative support tasks such as drafting correspondence, handling phone and portal messages, preparing forms, and tracking follow-up items.
• Research and troubleshoot technology or process challenges, offering efficient, solutions-focused resolutions.
• Maintain strict confidentiality and compliance with HIPAA and practice standards.
• Contribute to a positive, team-based environment through professionalism, initiative, and attention to detail.
• Perform other duties as assigned to support providers and clinic operations.
• Schedule is Monday through Friday, 9:00AM to 5:30PM with flexibility to accommodate clinic needs. 

Required Qualifications

• High school diploma or equivalent (required); associate's or bachelor's degree (preferred).
• Experience as a medical scribe, executive assistant, or administrative coordinator in a healthcare or professional office setting (preferred).
• Proficiency with EHR systems such as eClinicalWorks (eCW) and comfort with multiple digital platforms (Microsoft 365, Teams, PDFs, scheduling tools).
• Exceptional written and verbal communication skills, including tact and clarity in professional correspondence.
• Strong organizational skills, adaptability, and an ability to think critically in real time.
• Proven ability to identify challenges and propose practical, technology-driven solutions.
• Understanding of medical terminology and clinical workflows (preferred).

What We Offer

• Competitive salary and benefits package, including medical, dental, and vision insurance.
• Paid time off (PTO) and paid holidays.
• Professional development opportunities.
• A supportive work environment with a focus on work-life balance.
• The opportunity to make a meaningful impact in a patient-focused healthcare setting.

Please submit your resume and a brief cover letter explaining your interest in this role. Applications are reviewed on a rolling basis.

Personalized Healthcare of Arizona is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive, respectful workplace.